How To Order

How to Order

Please choose items you need, add them to your cart and proceed to check out. Then, we will summarize your order and send to you a quotation including shipping cost by the email you have given within a few days.

 

Order Process

After you have placed an order, within 2 business days we will send you a price quotation with production time estimation by email. If you want us to process your order, please transfer 50% deposit for order over 1,000 USD and 100% for order less than 1,000 USD. After receiving the deposit, the production time for your order will be approximately 4 to 8 weeks on average. When we inform you of the exact shipping date, we will ask you to transfer the balance due for the ordered goods as well as the shipping cost.

 

Payment

– For order less than USD 1,000, please pay 100% amount of purchase.
– For order over USD 1,000, 50% deposit from the overall amount of purchase is required and the balance is payable on completion of order before shipping.

 

Method of payment

Cash, T/T (wire transfer) or Paypal (4.5% additional charge). After payment, please send us your transfer document to enable us to trace the funds. The process of transferring money may take about 2-7 business days to complete.

 

Production Time

Our production time takes around 4-8 weeks after receiving your payment. We will inform you individually what specific production time can be expected. However during raining season, due to high humidity, it can affect the production time of artificial flowers, sometimes considerably.

In urgent cases, please do inform us of possible trade shows, etc, that depend on this particular order. We will then do our best to give it priority.

 

Packing

Unless otherwise requested, we do the packing at our company, in our standard boxes. The advantage is that we can pack properly with the experience that we have with our own goods and can also estimate the volume of a shipment in advance. This helps to estimate shipping costs. Please see details of packing for each item in price list. For special packing, we will consider your request and charge you for additional costs.  

 

 

 

Shipment

We take care of all shipping requirement :
• Small orders can be handled via Thailand air postal service with tracking number or EMS Thailand post. The shipping time takes around 5-30 business days to worldwide. However, if you prefer other carrier services like FedEx, DHL, TNT or other shipping companies, we could arrange the shipment as per your request.
• Large orders via freight forwarders:
Average time for transportation depends largely on the final destination of the shipment, and the method of transport employed. Goods traveling by air usually take 2-4 days to reach their destination. Cargo shipped by sea takes significantly longer, with the actual times varying depending on the distance of the journey. Approximate lengths of time takes to ship goods, by ship, from Thailand to destinations are as follows:

Destination

Estimated Shipping Time

• Japan

10 business days

• Singapore

5 business days

• Hong Kong

7 business days

• Korea

12 business days

• Australia

25 business days

• Taiwan

10 business days

• North America

25 business days

• Europe

25 business days

• Middle East

25 business days

These times are from port to port only, and do not include processing time spent clearing customs on departure from Thailand, or on arrival to customs department of each country.